Most frequent questions and answers
Frequently Asked Questions
Q: What is a Digital Download?
A: A digital download is described as a product which will be delivered to you through the internet, most commonly through email, giving you access to download the product you have purchased immediately. Microsoft Keys will not dispatch and physical DVD or CD. Your software will be sent within minutes to the email address provided during the order process.
Q: How do I download my program?
Download links are contained within the email containing the license from support@mysoftarea.com
Q: Can I buy one licensed software and install it on multiple computers.
A: No. Retail Product software licenses are designed to install and active on one computer only. We do however offer bulk deals on all our products.
Q: How can I be certain that my copy of Microsoft Office is legitimate?
A: Microsoft Keys encourages all customers to register their email address with their specific Microsoft Product Key through the Microsoft online activation to ensure verification and tracking of their authentic software. By doing this you will know the Microsoft Office product you have purchased is 100% legitimate.
Q: How soon after purchase will I receive my software?
Upon the successful processing of your payment, your order will be promptly delivered to the email address you provided. While most orders are instantaneous, there might be cases, such as high order volume or unforeseen issues, where delivery could take up to 24 hours. Rest assured, in such instances, we will promptly notify you via email.
Q: How are you able to sell software for such low prices?
As we work closely with our suppliers and purchase large volumes we are able to obtain the lowest prices possible.
We have established great partnership with several licensed software retailers, distributors, computer and electronic manufacturers around the globe. These companies have huge software inventories in stock for a period of time that needs to be disposed of immediately. Majority of software licenses are purchased in large volumes and acquired through inventory and clearance sale giving us huge discounts and savings. We then pass on the savings to you and keep our costs low as possible – because for every dollar we save is a dollar you save.
